Customer Operations Executive

Summary

Our client are seeking a proactive and organised Customer Operations Executive to join their growing team. This is a varied role supporting customer service, sales administration, order processing, and logistics coordination across UK and Irish accounts.

Key Responsibilities

• Managing customer enquiries via phone and email
• Processing customer orders and supporting order fulfilment
• Coordinating with sales teams, warehouses, and customers
• Handling invoicing, shipping, and operational administration
• Supporting sales reporting and maintaining internal records
• Resolving stock and shipping queries

Key Attributes

• Previous experience within customer service, administration, sales support, or operations
• Strong organisational skills and attention to detail
• Confident communication and relationship-building skills
• Ability to manage multiple tasks in a fast-paced environment
• Good knowledge of Microsoft Office, including Excel and Outlook
• Experience with order processing, logistics, ecommerce, or ERP systems
• Shipping or warehouse coordination experience (desirable)

Benefits

• It’s now 25 days plus BH and yes as stands save 3 for Xmas.
• Contributory pension and Medicash membership (following completion of a 3-month probationary period). 

Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.

Consultant: Donna Jackson