Our client are seeking a Sales Administrator to provide support to the Sales team and act as an interface between Sales and other departments, including Operations and Finance, to ensure the smooth operation of sales with our customers globally.
Key Responsibilities
- Daily sales order processing of all orders received from Sales
- Order entering and management in Sage
- Salesforce.com order management
- Asset Management in Halo
- Preparing all necessary paperwork for shipping of products including engagement with couriers
- Checking customer payments with Finance team
- Raising the monthly report for Sales team to advise of expiring warranties and licenses
- Raising invoices for repairs on request from quotes issued by the Support team
- Liaising with customers regarding shipping updates, invoices, credit notes
- Taking credit card payments over the phone and checking BACS payments with Finance team
- Producing weekly Open Sales Order reports for Finance and Sales
- Requesting credit checks where necessary
- Sending out software links to new customers
- Managing trial stock
- Processing and shipping of trial agreements
- Working with Sales to ensure trial stock is returned on time
- Providing additional reports as and when required
- Managing leads and distributing them to the correct sales person
- Adding and updating products on Salesforce
Key Attributes
- Knowledge of and ability to use Sage, Salesforce.com, Halo and MS Office (Essential)
- Experience in a similar role
- Additional language
- Ability to self-organise and prioritise as required
- Ability to work independently and meet deadlines
- Ability to adapt to changes
- Critical thinking skills and excellent problem solving capabilities
- Great attention to detail and numerical accuracy
- Ability to effectively communicate internally and with customers
Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant: Donna Jackson
